The Clinic

To provide you with the best experience possible, our facility is equipped to provide patients with high quality endoscopy care in a comfortable environment. The waiting area has ample room for persons accompanying our patients.

Two dedicated spacious procedure rooms are located within the facility with state of the art equipment to allow for safe and efficient completion of procedures.

After your procedure, you will be escorted to our large anesthetic recovery area with eight large recovery reclining couches. Enjoy watching one of the televisions in comfort while our skilled recovery staff monitors your progress.

GTA Endoscopy Services Inc. offers the expertise and experience of our staff of specialists in endoscopic techniques. The patient population served includes persons over the age of eighteen through seventy. At GTA Endoscopy Services Inc., we provide a broad spectrum of endoscopic procedures including gastroscopy, colonoscopy, flexible sigmoidoscopy and hemorrhoid ligation procedures.

GTA Endoscopy Services Inc. provides complete endoscopic services to all patients without discrimination that is covered by OHIP. The care provided is not limited to the treatment, diagnosis and management of gastrointestinal disorders, but also embraces the psychological, social and spiritual dimensions of patients and their families. This vision is fulfilled by collaborating with highly skilled and experienced medical professionals staff to provide endoscopic procedures in a safe and patient friendly environment.

• Every patient has the right to receive care that is free from discrimination based on race, ethnicity, nationality, gender identity, sexual orientation, disability, religion, socioeconomic status, or any other protected status under Canadian law.
• Every staff member has the right to work in an environment that is inclusive, respectful, and free from discrimination, harassment, or racism. There is no place for any form of racism or harassment at our clinic.
• We acknowledge the presence of systemic racism in healthcare and are committed to taking meaningful actions to address it, with particular attention to First Natons, Metis, and Inuit reconciliation and anti-racism initiatives.
• Land Acknowledgement: We acknowledge that we are on the traditional territory of many nations, including the Mississaugas of the Credit, the Anishnabeg, the Chippewa, the Haudenosaunee, and the Wendat peoples. Today, Toronto is home to many diverse First Nations, Inuit, and Métis peoples.
• We recognize the enduring presence and deep traditional knowledge of Indigenous peoples with whom we share this land. We are grateful for the opportunity to live and work on this territory and commit to continuing our learning and support for truth and reconciliation.
• Our organization is committed to maintaining a diverse and inclusive workforce. We actively promote equity in recruitment, retention, and advancement, and strive to create a culturally safe workplace for all staff, including those from Indigenous, racialized, and marginalized communities.
• Cultural safety with specific content on indigenous health and history. We recognize the rich, cultural diversity of our community and learn from staff and patients alike to be culturally sensitive.
• We will use respectful communication and inclusivity in patient care for all patients

Patients and essential care partners are expected to:

• Communicate honestly and openly with care providers.
• Treat staff, volunteers, and other patients with courtesy and respect.
• Participate in care decisions and follow the agreed-upon care plans.
• Inform the care team of changes to health status or concerns about care received.

• Incident reports may be submitted anonymously, or with identifying information. This can be done in-person, online, or via a designated ombudsperson. Incidents can be reported verbally or in a written fashion.
• No individual shall experience retaliation or reprisal for submitting a report in good faith, and reports are treated fairly.
• Incident reports are acknowledged within 5-10 business days, with a goal to conclude within 30 calendar days, if possible.
• Secondary review or appeal process if a party is unsatisfied with the outcome.

Each report is thoroughly reviewed and investigated by the necessary parties. This may include HR, Management, Medical Director, Quality Committee or external resources if necessary. Investigations are fair and impartial.

• If necessary, temporary actions may be taken to protect individuals involved, such as reassignment of roles or temporary suspension, while the investigation is ongoing.
• The review will determine the nature and severity of incident report, with evaluation for corrective action.
• Corrective actions are reviewed/monitored for effectiveness.
• Investigations and outcomes are handled with confidentiality and sensitivity to those affected.
• People involved shall be provided with follow-up information, in accordance with their desire to be involved.

Our facility is equipped to provide conscious sedation for endoscopic procedures. Consistent with the recommendations of the College of Physicians and Surgeons of Ontario (CPSO) Endoscopy Task Force and requirements put forth by the Canadian Association for Accreditation of Ambulatory Surgery Facilities (CAAASF), GTA Endoscopy Services Inc. has adopted the appropriate facility standards.

Two Dedicated Spacious Procedure Rooms Are Located Within The Facility With:

• State of the art equipment to allow for safe and efficient completion of procedures
• Building standards consistent with the requirements put forth by the
• Canadian Association for Accreditation of Ambulatory Surgery Facilities
• Large comfortable procedure bed suitable for endoscopy
• Patient monitoring equipment, including ECG monitors, which are verified to be working appropriately before each  procedure
• Access to equipment necessary for emergent situations

A Large Anesthetic Recovery Area To Accommodate A Throughput Of A Minimum Of 30 Patients For Endoscopy Per Day With:

• Eight large recovery reclining couches
• Patient monitoring equipment, including blood pressure monitors, ECG monitors, and pulse oximeters are standard and are verified to be working
• Resuscitation equipment necessary for emergent situations

Disinfection Room To Perform High-Level Disinfection With:

• Separated room with adequate space to handle equipment with ease
• Dedicated clean and dirty entrances and exits
• Separate dedicated sink drainage for clean and dirty processes
• Automated endoscope repressor
• Leakage tester

Waiting area with adequate and comfortable seating for persons accompanying patients.

An office separate from the procedure area for patient consultation and administrative purposes.

General building standards include an emergency power source available, which will provide adequate lighting, essential area lighting, and capacity to operate all essential equipment for a period to complete ongoing procedures and recover the patient. A two staged fire alarm is present and all hallways are constructed to accommodate easy passage of stretchers and wheelchairs.

Contact information for the patient ombudsman.
Toronto: 416.597.0339
Toll free: 1.888.321.0339
Fax: 416.597.5372
Email**: info@patientombudsman.ca

1. Patients are not required to undergo biologic treatment to undergo endoscopy. It is not an “add-on service”.
2. Biologic treatments are only for patients that have IBD under prescription from a gastroenterologist.
3. The cost of medications are covered by private insurance, government support programs or compassionate coverage from pharmaceutical companies. Coverage information is available from pharmacy patient support coordinators. We have no knowledge of the costs of medication.
4. We do not charge fees to patients to receive these services. There is no financial transaction between the clinic and patients.